Loyalty Website Account FAQ
Welcome to Erik’s DeliCafé’s Loyalty Program!
Have an online website account? See below for frequently asked questions.
Use Erik’s smartphone app? View the FAQs in your app under “FAQ”.
When you sign up for an Erik’s loyalty account, please be sure to fill out the phone number field. When you place an order at Erik’s, give the Team Member your phone number and your points will be automatically added to your account.
If you forget to give your number at the register, you can still earn points with your receipt. Locate the numbers shown on the bottom of your receipt, under the barcode, and enter them online after you login to your account. This number will expire after 14 days from your purchase at Erik’s.
For every $1 that you spend at Erik’s you will earn 1 point. You will receive a $10 reward when you have earned 100 points.
16 points. Amounts are rounded to the nearest point amount. For example: amounts from $15.00 to $15.49 would round down to 15 points, but amounts from $15.50 to $15.99 would round up to 16 points.
Make sure you have your receipt from your first order. Login to your online account here: https://www.eriksdelicafe.com/loyalty.
Click on “Earn Points”. Under “Location”, select the location that you dined at. Under “Barcode”, enter the barcode number found at the bottom of your receipt. Otherwise, click “Submit” and your points should be in your new loyalty account.
Yes. When placing an online order, select “Sign in”. Once you have logged in, you will automatically earn points on your online order. You will also be able to redeem your rewards and offers at checkout through online ordering.
Orders from 3rd party providers such as DoorDash or Uber Eats do not qualify for earning points.
Yes. Points will be earned when using a gift card to make a purchase. Points will not be earned when purchasing the gift card.
After you have placed an order at Erik’s, give the Team Member your phone number and let him or her know how many rewards you would like to redeem. Your Team Member will also be able to tell you what your rewards balance is.
Rewards earned will be valid for 365 days from the date they were earned. You will receive an email notification prior to the expiration date to inform you that your rewards are about to expire.
You can redeem up to $50 rewards per order.
Go to https://www.eriksdelicafe.com/loyalty, then sign in. From there, select Edit Profile to update your information. Safari users may encounter compatibility issues. Please try a different browser.
Contact support by clicking on this link https://eriksdelicafe.wufoo.com/forms/r1yj16lg0iqq116/ or call Erik's Corporate Office at (831)458-1818. A representative will get back to you as soon as possible.